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How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Kindle Book
- Release date: April 17, 2007
OverDrive Read
- ISBN: 9780553903645
- Release date: April 17, 2007
EPUB ebook
- ISBN: 9780553903645
- File size: 1404 KB
- Release date: April 17, 2007
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Formats
Kindle Book
OverDrive Read
EPUB ebook
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Languages
English