Error loading page.
Try refreshing the page. If that doesn't work, there may be a network issue, and you can use our self test page to see what's preventing the page from loading.
Learn more about possible network issues or contact support for more help.

The Power of Understanding People

ebook
How to build lasting connections through meaningful communication

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved.

  • Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences
  • Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more
  • Examines strategies for creating a high performing work environment and achieve greater customer service excellence
  • Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life
  • Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.


    Expand title description text
    Publisher: Wiley

    Kindle Book

    • Release date: November 20, 2013

    OverDrive Read

    • ISBN: 9781118726884
    • Release date: November 20, 2013

    EPUB ebook

    • ISBN: 9781118726884
    • File size: 687 KB
    • Release date: November 20, 2013

    Formats

    Kindle Book
    OverDrive Read
    EPUB ebook

    subjects

    Business Nonfiction

    Languages

    English

    How to build lasting connections through meaningful communication

    Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved.

  • Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences
  • Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more
  • Examines strategies for creating a high performing work environment and achieve greater customer service excellence
  • Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life
  • Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.


    Expand title description text
    • Details

      Publisher:
      Wiley

      Kindle Book
      Release date: November 20, 2013

      OverDrive Read
      ISBN: 9781118726884
      Release date: November 20, 2013

      EPUB ebook
      ISBN: 9781118726884
      File size: 687 KB
      Release date: November 20, 2013

    • Creators
    • Formats
      Kindle Book
      OverDrive Read
      EPUB ebook
    • Languages
      English