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Safety at Work
Cover of Safety at Work
Safety at Work
Skills to Calm and De-escalate Aggressive and Mentally Ill Individuals - For All Involved in Threat Assessment & Threat Management
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Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. Not only Corporate Security, Human Resources, Executive Protection, and Loss Prevention Professionals, but anyone who works may be forced to deal with such individuals. In this comprehensive guidebook, Ellis Amdur and William Cooper offer everyone a comprehensive set of strategies to keep themselves, those they may be responsible for protecting, as well as the general public safe while functioning at the highest level of professionalism.

The first sections of this book focus on tactical concerns: threat assessment, tactical planning and the development of a safety mindset.

In the second major section of the book, the authors focus on us: what we can do to achieve a state of integrity and powerful calm. Rather than abstract pronouncements, they offer specific strategies, including a method of breathing for the purpose of maintaining one's own center in crisis situations.

In the heart of the book, they discuss specific behaviors ranging from confusion and obsessive concerns to psychosis, mania and acute disorganization. In two very important chapters, they discuss interactions with opportunistic and manipulative individuals (at worst, those referred to as psychopaths), people who present a danger to the psychological and physical well-being of anyone with whom they come in contact.

They then move on a discussion of aggression, and how to de-escalate aggressive and chaotic individuals once a crisis begins. Amdur and Cooper elucidate the various motivations that drive aggression and further delineate the different types of aggression that result. De-escalation tactics are specific—one learns how to immediately recognize what mode of aggression the person is displaying, and then, one can quickly and effectively implement the de-escalation tactics that are best suited to deal with the aggression one is facing.

Final sections address staff members who function in specialized roles, including recommendations for training of support personnel and new hires.

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. Not only Corporate Security, Human Resources, Executive Protection, and Loss Prevention Professionals, but anyone who works may be forced to deal with such individuals. In this comprehensive guidebook, Ellis Amdur and William Cooper offer everyone a comprehensive set of strategies to keep themselves, those they may be responsible for protecting, as well as the general public safe while functioning at the highest level of professionalism.

The first sections of this book focus on tactical concerns: threat assessment, tactical planning and the development of a safety mindset.

In the second major section of the book, the authors focus on us: what we can do to achieve a state of integrity and powerful calm. Rather than abstract pronouncements, they offer specific strategies, including a method of breathing for the purpose of maintaining one's own center in crisis situations.

In the heart of the book, they discuss specific behaviors ranging from confusion and obsessive concerns to psychosis, mania and acute disorganization. In two very important chapters, they discuss interactions with opportunistic and manipulative individuals (at worst, those referred to as psychopaths), people who present a danger to the psychological and physical well-being of anyone with whom they come in contact.

They then move on a discussion of aggression, and how to de-escalate aggressive and chaotic individuals once a crisis begins. Amdur and Cooper elucidate the various motivations that drive aggression and further delineate the different types of aggression that result. De-escalation tactics are specific—one learns how to immediately recognize what mode of aggression the person is displaying, and then, one can quickly and effectively implement the de-escalation tactics that are best suited to deal with the aggression one is facing.

Final sections address staff members who function in specialized roles, including recommendations for training of support personnel and new hires.

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About the Author-
  • Ellis Amdur received his B.A. in psychology from Yale University in 1974 and his M.A. in psychology from Seattle University in 1990. He is both a National Certified Counselor and a State Certified Child Mental Health Specialist. He has written a number of books concerning communication with mentally ill and emotionally disturbed individuals and the de-escalation of aggression. Since the late 1960s, Amdur has trained in various martial arts systems, spending thirteen of these years studying in Japan. He is a recognized expert in classical and modern Japanese martial traditions and has authored three iconoclastic books on the subject, as well as one instructional DVD. Since his return to America in 1988, Ellis Amdur has worked in the field of crisis intervention. He has developed a range of training and consultation services, as well as a unique style of assessment and psychotherapy. These are based on a combination of phenomenological psychology and the underlying philosophical premises of classical Japanese martial traditions. Amdur's professional philosophy can best be summed up in this idea: the development of an individual's integrity and dignity is the paramount virtue. This can only occur when people live courageously, regardless of the circumstances, and take responsibility for their roles in making the changes they desire.

    Amdur is a dynamic public speaker and trainer who presents his work throughout the United States and internationally. He is noted for his sometimes outrageous humor as well as his profound breadth of knowledge. His vivid descriptions of aggressive and mentally ill people and his true-to-life role-playing of the behaviors in question give participants an almost first-hand experience of facing the real individuals in question.

    For further information please see Amdur's website: www.edgework.info

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Safety at Work
Safety at Work
Skills to Calm and De-escalate Aggressive and Mentally Ill Individuals - For All Involved in Threat Assessment & Threat Management
Ellis Amdur
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